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Joey Bertrand

License #: 1235052
4.9 OUT OF 5 STARS
star star star star star (204 Reviews)
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About Joey
Joey Bertrand is an agent with Goosehead Insurance located in Dallas,  TX. Joey  joined Goosehead because of his unwavering commitment to take care of his clients. Using cutting edge technology to shop with dozens of "A" rated insurance companies in just a few short minutes, he is able to find the right coverage at a competitive price. He takes the time to review all of the options and customizes a policy based on the unique risks and desires of each client. After finalizing an option, Joey is backed by a service team that has the highest client loyalty rating in the industry. Request a quote from Joey and you will quickly understand why Goosehead is one of the fastest growing distributors of home and auto insurance in the United States.
States Licensed In: TX, MN, AR, CO, KS, KY, LA, OK, TN, UT, AL, MS, MO, IL, NM, NE, FL
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12240 Inwood Road Suite 501,
Dallas, TX 75244
Languages spoken:
English
Hours:
We’ve got you covered,
and then some.
  • Homeowners Insurance >
  • Auto Insurance >
  • Flood Insurance >
  • Renters Insurance >
  • Condo Insurance >
  • Landlord Insurance >
  • Motorcycle Insurance >
  • Boat Insurance >
  • RV Insurance >
  • Life Insurance >
You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
As the saying goes, life happens. But sometimes it happens in ways we don’t expect. For all the great times, and the more difficult times, Goosehead can be there to make sure you and your family are prepared, and protected. If something happens to you, the right coverage will ensure your family is financially secure and well taken care of in your absence.
You’ve got the best of the best.
Meet the team.
Andrew Mogollon
License #: 411956
Languages spoken: Spanish;English
Dillon Knebel
License #: 2228485
Languages spoken: English
Matthew Bertrand
License #: 2381209
Languages spoken: English
Alex Vaughan Spruce
License #: 3126538
Languages spoken: English
Kendall Munoz
License #: 3126975
Languages spoken: English
SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to protect you and your family in the event of a sudden and serious situation. Relatively cheap, umbrella policies can offer additional coverage for things like injuries to others, legal fees and litigation, excessive property damage, and other personal liability situations.
HOMEOWNER INSURANCE
Homeowners Insurance 101
You found a property you love, you managed to save a down payment, and you got approved by a lender. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?
AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started! 
HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.
Recent Reviews
Total Agency Reviews 449
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Karyn E., Apr, 18 2024
I had the absolute BEST service! Kendall Munoz worked hard to find me the best outcome for my situation!! She was wonderful!
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Brian R., Apr, 18 2024
Rapid turnaround, proactive offering of products better than original proposals, thorough checking of work.
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Betsy L., Apr, 13 2024
Outstanding customer service!
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Anita B., Apr, 01 2024
Dillon was very helpful and prompt with returning calls and finding the best price and coverage. I was very pleased with the service I received.
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Eric C., Mar, 29 2024
Jerry took the time to explain in detail all the coverages and add-on for my homeowners policy. I really appreciate his time and patience as I'm new to having a homeowners insurance.
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Kathy T., Mar, 28 2024
Jake was very prompt in getting back to me.
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Jin C., Mar, 25 2024
Chad DeVoll was exceptional in helping me renew my contract and insurance! He was very knowledgable and made sure our family got the best deal. He has helped us save so much money!
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Dennis S., Mar, 21 2024
Service and explanation of coverage options
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Mayara R., Mar, 16 2024
Kendall Muniz, the insurance agent, knew we were going to close my house the next day we spoke and she worked late to get my policy ready. And in addition to that, she had the patience to explain each coverage of my policy to me.
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Corey L., Mar, 13 2024
Everything went very smoothly. Questions were answered quickly and everything was set up quickly. Easy and smooth transaction.
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Phillip K., Mar, 09 2024
Great customer service
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Flavio C., Mar, 07 2024
Kendall was very descriptive and helpful throughout each step of the application process and during finalization of selection.
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Madison M., Mar, 05 2024
Great customer service
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Oscar R., Feb, 29 2024
Greatness!!
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Adella R., Feb, 28 2024
Agent was very knowledgeable and explained everything in regards to policy. She was courteous, friendly and respectful. I would highly recommend to family and friends.
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Taylor P., Feb, 28 2024
The rep was very helpful and found me a cheap quote.
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Santoshkumar S., Feb, 25 2024
Jerry was great in explaining everything in depth & have lot of patience
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Gary C., Feb, 24 2024
The salesperson was very knowledgeable and easily understood my needs. He was very prompt with a response and explained everything quickly and thoroughly. I am very comfortable with his representations to me.
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Stowe G., Feb, 16 2024
he did a great job of explaining all my options and found policies that best fit our needs.
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Raegan K., Feb, 13 2024
Matthew was a great help during this process and we are so thankful! We would recommend him to anyone!
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Ena H., Feb, 10 2024
Responseness and timeliness on getting us what we needed.
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Adrienne G., Feb, 10 2024
Helpful, knowledgeable, answered questions that I asked and respectful.
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Charlee W., Feb, 07 2024
1st time using Goosehead Insurance. So far, good customer service.
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Karl T., Feb, 06 2024
Dillon was very responsive to email questions and pulled together auto bids for me on top of the home insurance quotes I was interested in to find the best prices.
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Billy W., Feb, 05 2024
Help me get what I needed
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Max M., Feb, 03 2024
Chad gave us phenomenal customer service and helped us navigate through a tough commercial insurance decision. His response time and knowledge helped us feel confident we’re in the right hands. Thanks, Chad!!
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Steven J., Feb, 03 2024
Service was provided by Josh Parrish, not Matthew. Josh did excellent in getting my wife and I what we had with another company but for way less
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Richard I., Feb, 03 2024
Clear explanations, straight forward, easy to talk to, knowledgeable, reasonable recommendations and choices.
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Erik R., Feb, 03 2024
Great customer service
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Timothy E., Feb, 01 2024
Very responsive and easy to communicate with!! Highly Recommend!!
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Tracey S., Feb, 01 2024
Matthew Bertrand was amazing and got back with me promptly to get my insurance bonded. That means a lot in this day and age. He called to discuss and emailed me right back. Thanks to him I am insured!!!
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Michael M., Jan, 30 2024
I called Jerry Mullis for a quote on our five family vehicles. He responded in a couple of hours with several different options. He took his time to explain the pros and cons for each of the choices. I ended up switching our 2010 vehicle to liability only. Overall he lowered our payment significantly. Jerry was professional, courteous and knowledgeable throughout the whole process. I will be recommending Jerry whenever possible. Goosehead Insurance needs more Jerrys.
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Rob P., Jan, 27 2024
outstanding service
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Josue C., Jan, 25 2024
Everything was simple and easy
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Manish A., Jan, 23 2024
Dillon is very responsive and knowledgeable. He helped in a very timely manner.
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Robert P., Jan, 23 2024
Service was excellent in every way.
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Michelle Z., Jan, 19 2024
Fast response, very pleasant and knowledgeable.
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Thomas B., Jan, 17 2024
Dillon took care of my needs perfectly.
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Tom G., Jan, 11 2024
Joey is responsive and very helpful.
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Bart H., Jan, 09 2024
Jerry was very personable. He wrote up our homeowners policy promptly and went over all the documentation thoroughly with us.
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Colby M., Jan, 09 2024
I have been using Joey for two years through my day job. He is quick to respond, great service, good pricing, and super helpful. It was easy to want to continue working with him when I needed insurance for my startup business.
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Mackenzie W., Jan, 06 2024
Easy quick communication and we were able to get set up with new insurance that saves us money and now we have better coverage. Jerry was great to work with!
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Bailey F., Jan, 04 2024
He was very helpful in getting our church policy set up.
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Colin J., Dec, 28 2023
Jerry was very helpful and gave us excellent customer service and got us a great price for our insurance.
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Lester D., Dec, 28 2023
Jerry spent time with me and helped me make the right decision on what company to go with
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Jacob J., Dec, 28 2023
Found coverage I was happy with at a price I was happy with
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Debarah O., Dec, 19 2023
He resolved my issue quickly, which is precisely what I needed.
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Samuel O., Dec, 13 2023
At first I decided to go with another insurance company due to price but Josh professionalism, interpersonal skills and quick to act brought me back to goosehead
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Sandra S., Dec, 11 2023
Making sure that I was getting the coverage that I wanted and needed. It was such a pleasure working with Jerry. I had a lot going on that day and he was very patient with me having to call him back multiple times.
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Thorne S., Dec, 08 2023
Excellent service by all measure.
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Danielle W., Dec, 07 2023
Great service, communication, and rates. They took extra time to explain the coverage and make sure it was what I needed. Was very happy with them!
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Diego P., Dec, 06 2023
Agent Josh was very quick to answer all the questions and contact me quickly when I called.
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Shawn F., Dec, 06 2023
Dillon was great! Found a much better deal for me for our Home and Auto insurance. Awesome customer service!
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Uzma A., Dec, 05 2023
Andrew has always been phenomenal to work with. His professional demeanor, quick response time and knowledge never go unnoticed. He is always so patient in educating us through the process and we appreciate that so much. Thanks Andrew!
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Perry M., Dec, 02 2023
Jerry Mullis is exceptional! He takes very good care of us.
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Thomas F., Dec, 01 2023
Timely and professional service.
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Kenneth A., Nov, 24 2023
Overall great service!
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Suzanne M., Nov, 16 2023
Jerry was very helpful with all our needs.
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David M., Nov, 08 2023
Joey was quick to respond and meet my insurance needs
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Charles S., Nov, 08 2023
In typically shopping for car insurance on the internet, you are bombarded by various people and get questionable results. I wound up with Amica last time and they gave two price increases without any reason other than their own experience. Jerry, on the other hand, took all that burden away and came up with one company that meant my needs. It was a no-brainer once we looked at other alternatives, and he was at no time. Anything but professional, friendly, and understanding of where I was coming from. It was great to get back to full service.
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Glenda W., Nov, 08 2023
He answere my call and questions after business hours.
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Daysi A., Nov, 07 2023
Jerry was very thorough and understood my needs very well. I would recommend Goosehead to my family members.
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Rick J., Nov, 02 2023
Matthew and Joey were able to get me a commercial quote quickly and at a great savings! Thanks so much!
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Michael P., Oct, 31 2023
Matteo went through great lengths to find us a stellar deal on a home and auto policy with little time to spare before we closed on our house. He expeditiously went to work and presented several options within a very short time frame . I am very grateful we chose to contact Matteo and Goosehead as their prompt and expedient help allowed us to insure our home and auto while saving over $1000 on our auto policy. Feels comforting to work with a group of insurers who care about protecting their clients in more ways than one! Appreciate you all making the process so streamlined and easy! Would definitely recommend! Cheers and thank you
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Perry P., Oct, 31 2023
Great Customer Service
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Mike C., Oct, 29 2023
Dillon is friendly and efficient. Very attentive to my needs and patient to answer all my questions.
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Luis A., Oct, 27 2023
Dillon was simply fantastic in every way. Patient, knowledgeable, resourceful and went above and beyond to assist.
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Joellen T., Oct, 27 2023
Jerry is passionate about insurance. His ability to walk through the insurance provisions made me feel confident I had the appropriate insurance coverage for my family.
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Michael C., Oct, 27 2023
Dillon has been friendly, pleasant, and most important, efficient in getting the information I needed and helping me through the transition to the new policy.
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Angelica T., Oct, 25 2023
Great and friendly team!
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Stefanie B., Oct, 20 2023
Easy, smooth transaction. Appreciate the prompt replies to emails.
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Sandra R., Oct, 17 2023
Professional, friendly, and fast service.
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Donald E., Oct, 12 2023
Fast service, friendly interactions.
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Tony M., Oct, 06 2023
- Good customer service - Competitive rates
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John M., Sep, 27 2023
Integrity, loyal, communication
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Marcy C., Sep, 24 2023
Great explanation of the services wanted and quick to get this set up. Very available.
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Lorraine D., Sep, 22 2023
Very helpful and answered all my questions
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Estara G., Sep, 18 2023
Joey was very straight forward and answered all my questions,
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David W., Sep, 18 2023
Matthew was very informative and helpful.
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Becky R., Sep, 13 2023
Joey was incredibly helpful, knowledgeable, and worked quickly to get what I needed.
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Maureen U., Sep, 12 2023
Presley was very kind and informative. I had a lot of questions since i was not familiar with purchasing insurance. My late husband always took care of that. She was also prompt.
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Brandy L., Sep, 03 2023
Very friendly and knowledgeable
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Deanna J., Aug, 31 2023
The prompt action he took to help me out of a situation.
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Jeff S., Aug, 28 2023
Good price and friendly, thorough help.
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Aubreigh M., Aug, 27 2023
Very friendly, helpful, well informed, and knowledgeable staff. They helped me understand the break down of whats going to happened and what everything meant for it being my first time.
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Bob M., Aug, 23 2023
very helpful and speedy
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Peter A., Aug, 15 2023
Andrew was great
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Veronica W., Aug, 03 2023
The EXCELLENT customer service provided by the rep.
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George B., Aug, 02 2023
Prompt response, very professional yet personable
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Deborah T., Jul, 24 2023
Responded quickly, answered all of my questions and very professional. Took care of our needs in a very timely manner.
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Jana D., Jul, 12 2023
The experience was very nice. Everything was explained in great detail.
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Alycia A., Jul, 03 2023
Andrew Mogollon has taken care of my family for years. He's very thorough and I always trust that he's going to give us the best coverage options.
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Shawn W., Jul, 01 2023
Excellent service and rates
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Patrick S., Jun, 30 2023
Mathew was a great communicator, and genuinely cared about helping us get the best coverage
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Viviana D., Jun, 29 2023
Presley is great!!!
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Thomas C., Jun, 25 2023
Dillon was a pleasure to work with. He made the process of choosing a new insurance provider simple and seamless. He provided me with detailed comparisons
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Richard B., Jun, 20 2023
Quick efficient service and good rates. Presley was very easy to work with and super pleasant.
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Karl W., Jun, 20 2023
Good service and explanation of the Policies needed.
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Tanya T., Jun, 14 2023
Joey great very responsive and knowledgeable too wow!!!
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Geraldine S., Jun, 12 2023
Polite and professional
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Jeff N., Jun, 09 2023
Truly exceptional customer service!
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Cass M., Jun, 08 2023
Pat got all my needs taken care of quickly with great pricing!
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Blaine B., Jun, 02 2023
Joey B is the OG
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Jay C., Jun, 01 2023
Joey has been amazing. He took my whole portfolio from one company to Goosehead. The personal service was refreshing.
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Michael K., May, 31 2023
Presley has been very helpful from the start. Greatly appreciate her assistance.
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Marisela D., May, 31 2023
Dillon is super nice, knowledgeable and very helpful.
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Justin P., May, 10 2023
Pressley was fantastic, well prepared, answered every question and going above and beyond what I had expected. Not to mention she was patient with my busy schedule. It’s very much appreciated. I’m so happy that I was referred to Goosehead. Thank you! JPollard
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Mary K., May, 05 2023
The agent was very respectful, listened to my needs, got me a good rate and followed up when he said he would.
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Andrea P., May, 05 2023
Dillon was on him game! He was fast, courteous and communicative.
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Richard D., May, 05 2023
Presley was excellent....easy to work with....and saved me a TON of money!
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Trinh N., May, 02 2023
Presley was able to save me a substantial amount of $ on my home insurance. I had a unique case causing my renewal and premiums to increase significantly this year. I felt like Presley really listened to what was important for me and she shopped several different carriers until finding a plan that significantly lowered my annual premium, without sacrificing the amount of coverage needed. She was also really knowledgeable, responsive and patient with me, answering all of my questions, throughout the entire process.
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Gary D., May, 01 2023
Josh kept in contact with me, but not to the point of bieng a pest. Service was excellent and he was able to save us $300 per month.
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Gary G., Apr, 27 2023
Presley did a great job of getting a top company to insure me at a very reasonable price.
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Kathleen W., Apr, 25 2023
Matteo Labarba was excellent to work with.
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Jerry W., Apr, 21 2023
Very quick to find me a lower rate with better coverage than my existing policy. Prompt professional service.
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Lynn R., Apr, 19 2023
They are prompt, forgiving and hustle when necessary.
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Karen R., Apr, 18 2023
Dillon was absolutely fantastic to work with. He made a somewhat complicated insurance situation seem like a breeze! We will definitely be asking him to look at our primary residence insurance, our cars, etc. and will be giving out Goosehead Insurance to friends and family!!
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Vickie T., Apr, 16 2023
Dillion was professtional and so pleasant and acts as if we were his only customers.
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Pedro L., Apr, 15 2023
Matthew was awesome very detail and helpful.
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Jeffrey T., Apr, 14 2023
such personal help. Not used to such personal help
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Joshua H., Apr, 13 2023
Presley was able to clearly answer all my questions, present multiple coverage options based on our needs, and ultimately provide us with the best quotes. She promptly answered my calls or returned them as soon as she could. She has been eager to earn my business and I trust she will work hard to keep it.
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Matthew B., Apr, 11 2023
10/10
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Gwendolyn J., Apr, 08 2023
Josh was very polite and professional.
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Liz C., Apr, 06 2023
Price and responsiveness
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Catherine S., Apr, 06 2023
Presley was fantastic to work with. She answered all my questions and tried to get me a better rate on my car insurance. Unfortunately, because of blemishes on my record it wasn't possible, but i will be checking back when my renewal comes back up in the summer.
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Ardalan S., Apr, 03 2023
my rep Josh Parrish
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Adam S., Apr, 01 2023
Joey has been terrific since we met him
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Constance C., Mar, 30 2023
Andrew was amazing throughout the whole process.
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Constance B., Mar, 30 2023
Presley is very attentive and I already know I can count on her to be available for questions.
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Eddie A., Mar, 23 2023
Dillon is a great representative of Goosebead! I have known him several years now and he has always been above board in everything he does and says…as a matter of fact Dillon and my son-in-law played against each other for the 2011 High School baseball State Championship…
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John F., Mar, 10 2023
Matteo Labarba was very patient and thorough going over my existing policies to make sure I got everything I wanted on my new policies. I really appreciated that. He listened to my questions and got me the answers I needed to make an informed decision. He also saved me money, which made me very happy.
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Rhonda L., Mar, 09 2023
Really liked talking with Andrew Mogollon. Quick in responding to calls & answered all questions asked very thoroughly.
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Jose L., Mar, 09 2023
Quick in responding to calls & answered all questions asked very thoroughly.
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Jeanette W., Mar, 07 2023
exceptional service delivered timely and accurately. Already recommended to a peer.
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Gabriel S., Mar, 02 2023
Fast, professional, no BS service
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Brittany P., Feb, 27 2023
Presley was amazing and so helpful!!
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Billy D., Feb, 27 2023
Andrew was attentive to my family's insurance needs and provided valuable information.
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James L., Feb, 26 2023
Great service
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Stacy B., Feb, 25 2023
Very quick service and great communication.
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Lorraine L., Feb, 24 2023
He was professional, informative and prompt in responding to our questions. Very impressive. We are in good hands!
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Stephanie A., Feb, 16 2023
Great service and prompt reply!
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Javier S., Feb, 16 2023
Josh was awesome! Easy to talk to and easy to work with!
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Benjamin B., Feb, 13 2023
Easy to connect with, easy to talk to, got me a great price for the coverages that I needed!
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Thomas H., Feb, 10 2023
Courteous, prompt, excellent communication, and willingness to help!
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Martin P., Feb, 05 2023
Josh was clear , answered my questions and he knows his stuff.
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Chelsea H., Feb, 05 2023
We were very particular with our needs and he was able to get us exactly what we needed. He did it quickly and for a great price.
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Cari G., Jan, 31 2023
Quick and reasonable
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Stacey C., Jan, 21 2023
Having used for years with great service.
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Catherine M., Jan, 21 2023
Nice, Knowledgable, Professional
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Robert T., Jan, 20 2023
All of the above
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Nancy R., Jan, 06 2023
friendly, knowledgeable; explained options in language I could understand, looked at several options to get me the best rates with good coverage
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Kyle W., Dec, 22 2022
I like Joey. he always gets me what i need at a fair rate and quick!
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John B., Dec, 19 2022
Very helpful. Fast service.
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Daniel H., Dec, 15 2022
Andrew made the whole process so easy.
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Carrie L., Dec, 08 2022
Joey made the process simple and understandable for me
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Roberto M., Dec, 08 2022
P availability and convenient
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Daniel S., Dec, 07 2022
Joey was thorough and helpful. He was always on top of what we needed. I highly recommend
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Shonnie P., Dec, 03 2022
He was very nice and very helpful
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Chris G., Dec, 02 2022
Excellent service
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Mary A., Nov, 30 2022
Quick response
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Jennifer N., Nov, 30 2022
Andrew was great. He helped get us a great rate.
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Jorge R., Nov, 25 2022
Andrew went above and beyond to help me out during a rough time. I will be a long time loyal customer! Thank you Andrew!
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Mark F., Nov, 24 2022
Great experience overall.
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Becky R., Nov, 17 2022
Joey was very helpful and was able to get me what I needed quickly. Thanks!
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Bryan W., Nov, 16 2022
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Ashkon A., Nov, 14 2022
Joey was extremely fast and easy to work with. I am very happy with what I am seeing on my new home owners insurance policy. He provided some great advice on how to proceed as well as options that work around my budget. Looking forward to continuing to work with Joey and his team.
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Heeren R., Nov, 11 2022
Joey is knowledgable and knows how to help folks in need
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Isaac A., Nov, 09 2022
The primary reason is the best service, fast communication, and best plan insurance with lower prices.
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Marc B., Nov, 09 2022
Awesome service and knowledge
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Andrei K., Oct, 31 2022
Friendly customer service
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Celia D., Oct, 25 2022
Great job communicating and working for the customer.
star star star star star
Dylan A., Oct, 20 2022
Joey was super personable and answered all of the questions that I had. The rates were great comparatively and when Joey was out, Pat did a fantastic job following up and had all the information necessary to assist me further!

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